WHAT WE DO
The Case Work program provides individual assistance to workers who live or work in the Alberta area and need help with Employment Standards complaints, Employment Insurance claims and appeals, Workers' Compensation claims (we do not do WCB appeals), employment-related complaints under the Alberta Human Rights Act, and claims for employer short/long term disability and Canada Pension Plan disability benefits.
Our three Case Workers assist clients by helping them complete applications for benefits and complaint forms, by attending meetings with them (at government offices, and sometimes with their union and/or employer), by representing them at Employment Insurance appeal hearings, and by providing them with information, referrals, and other support, as required. Our services are at no charge to clients.
The WRC's Public Legal Education program provides public education workshops on most of the subjects listed under the Case Work program, above, usually in partnership with other not-for-profit agencies in the Calgary area.